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SHRI RAM CHANDRA MISSION - PRIVACY POLICY

Introduction

This is the policy of the Shri Ram Chandra Mission, a California non profit corporation, and its national and regional Shri Ram Chandra Mission sister organisations throughout the world (hereafter collectively referred to as SRCM) concerning the personal information that they collect, store and process of their members (abhyasis) and other persons.

 

Restrictions on use of the content

No content from this site may be copied, framed, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may temporarily download one copy of the content on any single computer or print one or more copies of the content for your personal, noncommercial use only, provided you keep intact all copyright, trademark and other proprietary notices.

 

Objectives of this privacy policy

This privacy policy seeks to achieve that the personal information that SRCM may collect, process and store of its members is:

                        Fairly and lawfully processed.

                        Processed for limited purposes.

                        Adequate, relevant and not excessive.

                        Accurate.

                        Kept no longer than necessary.

                        Processed in accordance with the data subject’s rights.

                        Secure.

                        Transferred only to sister organisations.

Transferred only to third parties with permission from the data subject or as required by law.

 

Collection and processing

Persons who apply for membership of SRCM provide personal information. This information is stored in a database of members worldwide and processed in relation to membership administration, issuing of identification or membership cards, and in relation to the services that SRCM provides to its members, such as participation at satsang, seminars and other events, and sales of and subscriptions to books, website access, magazines and other articles. This personal information is stored and when needed processed as long as the person remains a member of SRCM.

 

The database of members worldwide is located in India for members residing in India, and located in data centres in India and the United States. Until 2012, .(prospective) members filled out paper forms, and this information was entered at national or regional level in spreadsheets, and sent via email to the USA which may be forwarded to India (in case of prospective members not residing in India), where it was entered into the database. For members residing in India, the information on the paper forms was directly entered into the database by coordinators. This system was phased out during 2012.

 

In 2012, a new data management system was introduced, located in the USA, with the name AIMS (Abhyasi Information Management System). AIMS has been installed in one or more servers owned and rented at data centres located in India and the USA. For most countries, an online interface (web form) allows persons to apply for registration as a member of SRCM and for an identification card directly with AIMS in the USA. Certain specific information is then forwarded to a vendor located in India where the identification card is produced. For some countries, paper forms continue to be used, before the data is entered into AIMS. SRCM issues identification cards manufactured in India. Information about prefects and preceptors continues to be maintained in a spreadsheet and list format, and is stored in databases worldwide for use by local functionaries.

 

In India, paper forms are still used to collect information, which is entered into the database by coordinators.  When appropriate, SRCM may choose to utilise the web form for Indian members who are able to submit their details online.

 

In addition, SRCM occasionally processes personal data related to non-members (e.g., family or friends of members that participate in events or hold subscriptions to magazines or book series). This data may be submitted by the persons themselves or by others, e.g., a member of SRCM submitting registration information for a seminar for his family, or giving a magazine subscription as a present to a family member.

 

In addition, SRCM may process data related to former members, e.g., when they maintain subscriptions to SRCM magazines or other publications after their membership has expired. Certain specific information will be forwarded to a vendor located in India or at a regional location where the publication subscriptions, audio, video, photographs and other print media are produced and distributed under licence for SRCM.

 

For the purposes of registration for events or subscriptions to journals or books, the relevant personal information in the membership database may be accessed or copied to facilitate the registration or subscription process. In addition, SRCM shall process the data required for Prefect Lists. This information is shared with the President and other responsible functionaries of the Mission.

 

If SRCM wants to use personal information for any purpose not described in this Privacy Policy, it will ask for prior consent. However, any member who participates in an SRCM-related event, or who visits any of the SRCM venues, ashrams, or attends satsang, expressly grants SRCM the right to photograph, record audio and video content and to distribute the same without restriction at the sole discretion of SRCM or its licencees.

 

Volunteers

SRCM manages its databases and membership lists with the help of volunteers and reserves the right to engage third party paid consultants for the effort.

 

Updating and correction

SRCM strives to update any outdated information and correct any inaccurate information. When the personal information of members of SRCM has changed, e.g. in the case of change of address, or when their data needs correction, members are requested to submit an online notification form, available at http://www.sahajmarg.org/idcard/landingPageforCardRequest

 

Online Digital Store

SRCM does not necessarily verify membership status when updating the database or processing online Digital Store purchases. It is the responsibility of the member to contact the national secretary to verify membership.  SRCM may use a third party vendor, such as PayPal or Authorize.net for processing credit card transactions.

 

Deletion

Personal data stored and processed in relation to a particular event or to subscriptions may be deleted when no longer needed in relation to the organisation of the event or the subscription. This may happen at the latest two years after the end of the event or two years after the termination of the subscription, unless there is a requirement for longer retention under applicable law.

Local SRCM centres may ask participants in satsang and other events to sign a register of participants (Golden Book). These registers are kept as a record of attendance and may be  destroyed at the latest ten years after they are full or no longer used.

 

When a person terminates his/her membership of SRCM, his/her personal information may be  deleted, in as far as it is not still required for specific purposes, e.g. in conjunction with recent participation in events, ongoing subscriptions, or processing of donations. Upon request of such a person, his/her personal data will be deleted forthwith if it is not otherwise required to be retained by applicable law.

 

In order to request deletion of personal information from the membership database, members can use the notification form mentioned above. Confirmation that personal information has been deleted from the membership database can be requested from the Data Protection Officer for the region or the national secretary.

 

Transfer of personal information to third parties

SRCM does not make personal information available to third parties for commercial purposes, except for it licencees who produce and distribute publications. SRCM may make relevant personal information available to third parties in the following cases: (i) in relation to services that have been explicitly requested, e.g., to a hotel where persons who participate in an event are staying, or to a courier service for delivery of journals, books, or identity cards; (ii) to public authorities when we have a belief in good faith that disclosure of such information is necessary to satisfy an applicable law, regulation, legal process or enforceable governmental request, e.g. to local government or police authorities who require a list of participants of a particular event; (iii) to address fraud or security issues, or protect against harm the rights, property or safety of SRCM, its members or the general public as required or permitted by applicable law. For any transfer of personal data to third parties that does not happen in relation to these cases, SRCM will seek prior consent.

 

Transfer of personal data to SRCM organisations in different countries

SRCM processes personal information in conjunction with this Privacy Policy in different countries worldwide, e.g. when seminars or gatherings are held in those countries. All SRCM sister organisations, including but not limited to the Sahaj Marg Spirituality Foundation, to which personal information is transferred under this Privacy Policy, adhere to the same high standard of protection described in this Privacy Policy and will handle the information in accordance with this Privacy Policy and applicable laws and regulations.

 

SRCM complies with the US-EU Safe Harbour Principles and the US-Swiss Safe Harbour Principles as set forth by the Department of Commerce of the USA regarding the collection, use and retention of personal information from European Union member countries and Switzerland.

Internet use: cookies, logs and user communications.

 

We may send cookies to the computer or other device of visitors to SRCM websites. We may use cookies to improve the quality of our web service, in particular for storing user preferences. Most browsers are initially set up to accept cookies, but browsers can be reset to refuse all cookies or to indicate when a cookie is being sent.

 

When anyone accesses SRCM websites via a browser, application or other client, our servers may record certain information. These server logs may include information such as web requests, interactions with a service, browser type, browser language, the date and time of any request and one or more cookies that may identify the browser. These server logs are deleted at the latest after two years.

When emails or other communications are sent to SRCM, we may retain those communications in order to process enquiries, respond to requests and improve our services. We may use email addresses to respond about our services.

 

Security and enforcement

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These may include password protection, appropriate encryption of sensitive data, and internal reviews of our data collection, storage and processing practices and security measures.

We restrict access to personal information to organisers that are members of SRCM. Controlled access will be assured through open-source ERP or similar software, which has been customised for SRCM use. SRCM organisers will only be able to view the data in AIMS pertaining to members in the geographical area for which they bear responsibility, and may have access to data pertaining to other areas. A few coordinators with responsibilities for SRCM globally (e.g. the President of SRCM) or for the functioning of AIMS (system administrators) will have access to the entire database.

All persons of SRCM having access to all or part of AIMS sign a declaration saying that they will treat the data to which they have access confidentially, and will not collect, process or use the personal data without authorisation.

 

Data Protection Officers

SRCM regularly reviews its compliance with this Privacy Policy and with applicable laws and regulations. The SRCM Data Protection Officers ensure the implementation of this Privacy Policy and the applicable law for their region. If you have any comments on the Privacy Policy of SRCM, please send an email to the SRCM Data Protection Officer for your region.

 

Region

Data Protection Officer

Email

Africa Anglophone

Sharmaine Jagmohan

 

Africa Francophone

Sharmaine Jagmohan

Jeanne Nanitelamio

jnanitelamio@gmail.com

Africa Islands

Sharmaine Jagmohan

rasamy@moov.mg

Canada, USA, Caribbean & Latin America

Krishna Linga

krishnalinga.us@gmail.com

Europe, with the exception of Germany

Iulia Nemes

Monique Divanach

Pierre Studer

pierrestuder@me.com

Far East

B.S. Venkatesh

bsvenks@gmail.com

Former CIS

Elena Belik

Victoriya Afanasyeva

rusrcm@yahoo.com

Germany

Heidrun Maeter

Lisa Macketanz

De.secretary@srcm.org

Greater China

Vinod Mishra

Jennifer Ge

jingfang.ge@yahoo.cn

India & South Asia

Ashish Singh

ashish.singh@srcm.org

Middle East

M.B. Eswaran

mbeswaran@gmail.com

Oceania

Timothy Jolley

timothyjolley@yahoo.com

Global Prefects List

Santosh Khanjee

Satbir Bakshi

Kamlesh Patel

Santosh@srcm.org

The SRCM Chief Data Protection Officer, who coordinates the work of the Data Protection Officers and ensures the implementation of this Privacy Policy concerning the database of members worldwide is Sanjay Sehgal, email gos.it@srcm.org.

Changes to this Privacy Policy

This Privacy Policy may change from time to time, to take account of changes in applicable laws, new services to members of SRCM, or changes in the organisation of SRCM. SRCM will not reduce the rights its members have under this Privacy Policy without their consent. SRCM will post any changes to this Privacy Policy on this page. For significant changes there will be a notice, e.g. an announcement on the SRCM home page and/or in newsletters, or an email notification.